Items Tagged ‘IT’

May 22, 2019

BRF Data Center Downtime this weekend

By msequeira msequeira

In case you missed it … Memorial Day Weekend BRF Data Center Downtime What’s happening: The HSC Chief Information Office is investing in improvements to our business continuity capability for the education and research computing environment. This requires a major power upgrade to accommodate new, higher capacity uninterruptible power supply systems in the BRF data center.   […]

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Tags: downtime, IT, Research


February 11, 2019

Admin Wing Scheduled Network Downtime 2/27

By msequeira msequeira

On Wednesday, February 27, 2019, from 6:30 pm – 10:30 pm, network access from all floors inside the Cancer Center’s Admin wing will be down.

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Tags: employee, IT


June 26, 2018

A/V Support Process

By msequeira msequeira

If your meeting requires any type of IT support, please submit an IT ticket at the following address https://help.health.unm.edu/CherwellPortal/CancerCenter/winlogon Include the following information: Meeting title Date Start and end time Room Location Point of contact: Name, Phone Number, and email address Specific instructions on what IT needs your meeting has: microphones, AV assistance (PowerPoint), teleconferencing, […]

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Tags: IT, staff


June 15, 2018

Email Tagging starts June 19

By msequeira msequeira

In order to improve security, and reduce the potential for phishing, the HSC email system will be applying external email tags to all email sent from outside the University. What does this mean for you? Any email received from outside the University will include an email tag at the top of every external email message.  […]

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Tags: employee, IT, security, staff


May 24, 2018

Major UNM IT Data Center Outage Memorial Weekend

By msequeira msequeira

UNM CCC Update: While we and HSC will be taking steps to protect the integrity of our systems, UNM-IT serves many applications and systems that will be impacted.  Additionally, many dependencies between various systems may not have been accounted for. So it is possible that systems not listed below could be impacted.  If you need to work […]

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Tags: IT


December 7, 2017

New Telecom Support Link

By msequeira msequeira

We have added a link to the UNM CCC IT support request portal for Telecom support. Please use this link to request support for any phone or telecommunication related issues. We’ve also added a dropdown list that you can use to select a specific type request. See screenshots below for the details. New Link     […]

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Tags: IT


November 15, 2017

Network outages this coming weekend

By msequeira msequeira

Networking will be continuing with the core network switch replacement project this weekend at the UNM Cancer Center. While they do not anticipate a long network outage, there will be some disruptions to network/Internet access.

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Tags: IT


March 23, 2017

Friday March 24: New Monthly Patching Process

By msequeira msequeira

Starting this Friday, March 24, please leave your Windows computer ON but locked over the last weekend of each month. HSC IT will apply and install Microsoft updates over the weekend and then will automatically reboot the computers before Monday morning to complete the update process. This process does not apply to Apple computers. To […]

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Tags: IT


March 1, 2017

Conference Room 4610 Decommissioned

By msequeira msequeira

Please note that conference Room 4610, on the fourth floor of the Administrative building at 1201 Camino de Salud, has been permanently removed from service. To schedule a conference room in the Education Wing or in the Administrative Building, please visit the Education Wing page.

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Tags: Clinic, IT, Research