March 1, 2017

Mosaiq Application Announcements


We would like to notify all Providers and staff of our new Mosaiq Application email address.
This email should be utilized for issues specified but not limited to as follows:

  • Issues or questions regarding Mosaiq applications
  • Duplicate MRN #’s for UNM Cancer Center patients (Please include both MRN’s in the email)
  • Requesting changes within the Mosaiq Application
  • New User Access Requests
  • Notification of staff/providers leaving to de-activate their access to Mosaiq
  • Mosaiq username/password assistance
  • Referring Providers to be added to Mosaiq and all other systems (IDX & Cerner)

This email is accessed by the Mosaiq Application Support Team who will respond to all requests. Mosaiq Application Support may be contacted via phone @ 505-925-1009.

Attention All Mosaiq Users (Providers and Staff):
Please ensure you comply with HSC & Mosaiq procedures for password controls, password responsibilities, password use, and password standards. UNM Comprehensive Cancer Center’s data must be protected by controlling access using strong passwords and other methodologies and devices, such as biometrics and double key authentication.

All passwords must contain the following format:
Passwords must be a minimum of 8 and a maximum of 15 characters in length.
Passwords must contain characters from all of the following four categories:

  • Uppercase characters
  • Lowercase characters
  • Base 10 digits (0 through 9)
  • Non-alphanumeric characters: (! @ # $ % & * _ - + = ?)

Please note every user with access is responsible for adhering to the policy and procedures of HSC & UNMCCC.

Tags: Clinic, News Features